Refund Policy

Returns 

Please note that all returns are for the same item exchange only. If you are not completely satisfied with the fit of your purchase you may return eligible items in their original condition within 10 business days from shipment arrival in exchange for a different size. Returns must be unworn, unaltered and unwashed with all tags attached. Returns must not be custom.We are not responsible for returning shipping costs. 

Please feel free to reach out to our customer service team info@cioccolatocouture.com should you have any concerns around getting your return product back to us, we will be happy to help.

Refunds (if applicable)

All sales are final. Refunds are not permitted. Please make sure to order the correct size. Custom purchases are final. Discounted items are final.

Exchanges (if applicable)

Please note that all returns are for the same item exchange only. If you need to exchange it for the same item, send us an email to info@cioccolatocouture.com and send your item to: 5742 NW 101st Dr Coral Springs, Florida, zip code 33076. 
No exchanges for custom items.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your item.