Refund policy

Please note that all returns are for same item exchange only. If you are not completely satisfied with the fit of your purchase you may return eligible items in their original condition within 10 business days from shipment arrival in exchange for a different size. Returns must be unworn, unaltered and unwashed with all tags attached. Returns must not be custom.
We are not responsible for returning shipping costs.

Refunds (if applicable)
All sales are final. Refunds are not permitted. Please make sure to order the correct size.
Custom purchases are final.

Sale items (if applicable)
Discounted items are final.

Exchanges (if applicable)
Please note that all returns are for same item exchange only. If you need to exchange it for the same item, send us an email at info@eliyacioccolato.com and send your item to: 495 Brickell Ave Apt 2206 Miami Florida US 33131.
No exchanges for custom items.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your item.